Contact
One person reads this inbox and answers within one business day. There is no ticket system to fight and no bot in the way.
Who you are buying from
- Operator
- Wang Qiyuan (王启源) · Individual operator, China
- Business address
- No. 12 Xiaoying East Road, Qinghe, Haidian District, Beijing 100192, China
What to write to us about
- Refunds and billing questions - include the order id and the email you used at checkout.
- A payment that succeeded at your bank but did not appear as balance or as a download.
- Getting a copy of your data, correcting it, or having your account and its data deleted.
- Reporting abuse of the API under our acceptable use policy.
- Anything about the service you cannot work out from the docs.
Before you write
Most billing questions are already answered in writing, with worked examples: